What Our Customers Say
I called from out of state, not knowing what to expect. I gave Lili only a very general idea what I wanted, but the arrangement she came up with was exquisite, and my friend was absolutely thrilled. Thank you so much, Lili!
I was treated with so much kindness by the owner, I sincerely regret not posting this review earlier. I live in the midwest and ordered flowers to be delivered in New Jersey. It was a difficult occasion and I had very specific ideas about what I wanted, which made not being able to communicate in person challenging. I had ordered an arrangement online, but when the flowers needed for it arrived, they were not to her standards. She could have not even mentioned it and substituted others, and I would have never known, but she personally called me to explain the situation and help find a solution. We texted and talked several times over the course of the next day and she went out of her way to find another source so that I could have the arrangement I wanted. She was professional at every point and took the time to listen patiently to understand what I was asking for. I recommend her highly - not only to locals, but to anyone else ordering long distance. Technology has removed the need for human interaction in most transactions - I was so grateful to have someone reach out and apply a personal touch to this one. It was an absolute pleasure doing business with Flowers by Lili - this is my kind of vendor.
Fabulous customer service, but better yet an absolutely beautiful flower arrangement, It is so difficult to order flowers from a florist you are not familiar with in another state because you never know what you are going to get. I ordered an arrangement online, but they were out of one of the flowers. The owner personally called me AND emailed me to see what I wanted to substitute. I told her what I wanted and she created a gorgeous arrangement for my sister and brother-in-law who have been through a difficult time. The flowers really made their day. My sister used to work for a florist and made floral arrangements and she told me they put together an amazing arrangement!! I would highly recommend this florist.
I was passing by Flowers by Lili, when the most beautiful flowers caught my eye. I walked into the store and was greeted with smiles from the owner who stopped what she was doing in order to assist me on the spot. After pointing out the flowers that caught my eye, she immediately prepared for me an equally breathtaking arrangement of flowers. Upon further conversation with her, I continued to be treated with the utmost professionalism and courtesy. From our brief encounter, Lili's hardworking and pleasant disposition was apparent. I will definitely be coming back for more smiles and stunning flowers.
I ordered from Flowers by Lili and they were delivered same day without any issues. The flowers were beautiful and the customer service wasn’t Originally I ordered Tulips, but was quickly contacted by the owner and told that since it was not tulip season the flowers would not be as nice or last as long. Instead she replace the order with a nicer bouquet without extra charge. I do not know much about flowers and was happy to see that Lili was looking out for me. I will definitely use Flowers by Lili for all my future flower arrangements!!
I called Flowers by Lili at 5:30 pm today Saturday and asked for a flower arrangement for a dear friend of mine and she did a wonderful job and delivered it as promised. Great service and a true professional. I highly recommend this business.
I wanted to order some amazing birthday flowers for my sister. Flowers by Lili was so accommodating for my last minute order, customer service was exceptional and the pricing was very reasonable. To top it all off I was able to have the arrangement delivered to my sister last minute and she absolutely LOVED the arrangement and chocolates. I would definitely recommend Flowers by Lili and I will be using them for all of my future floral arrangements for my family in NJ...thank you Lili 🙂
They went above and beyond coordinating a tricky delivery and were a pleasure to work with. The arrangement was beautiful too!
I love Lili Flowers. And so does my sweetheart in Edgewater! And Lili the owner is wonderful. She helped me select something extra special and delivered beautiful flowers on schedule no hiccups! I highly recommend this shop. Billy from DC
We used Lilli for flower arrangements for a rehearsal dinner for 100 people at Molos Restaurant. Prompt, courteous service, easy to reach and communicate, responsible prices. Flower arrangements were beautiful, and were exactly as we ordered and discussed. Would absolutely use her again and highly recommend her services.
She called me to say how beautiful the arrangement is and how delicious they smelled. Driver even corrected my mistake on the address! Thank you very much!
Not often you meet a business owner with this much integrity, kindness and care for her costumers. Does great job with the arrangements, delivery and service. Thank you very much. Will use you again on the next one.